Refund policy

RETURNS

The item is too big or too small for you or you wish another color? No problem!
We do offer exchanges within 14 days after purchase.

1. In order to exchange an item please reach out to contact@junglefolk.com with your full name and order number. State what size or color you would like to exchange.

2. You will receive an email with the address where to send your return to.

3. After receiving the item we will send you the new size or color within 5 business days.

Please understand that we are not able to refund and bear any shipping costs or custom duties for the exchange. Items can only be exchanged for different size or color.

Items that were purchased on Sale cannot be exchanged.

Free return shipping if we've sent you the wrong item or size or your product arrived damaged.

EXCHANGES

You can return any* items purchased at the Jungle Folk online store within 14 days of the delivery date.

The returned goods must be unworn, with all tags attached and in impeccable condition.

All refunds are issued to the original form of payment or as a voucher code.
Jungle Folk GmbH reserves the right to deny refund if the merchandise does not meet policy requirements.

If you wish to return a purchased item, kindly contact us via email: contact@junglefolk.com for further details.

*Items that were purchased on Sale may not be returned or exchanged.